During testing, we ran into many issues getting the earbuds to enter Bluetooth pairing mode. They sometimes reconnect after being placed into the case and removed a few times. In one instance, we still couldn’t resolve the issue after waiting, putting the earbuds in the case, powering them on and off, and completing a factory reset. Eventually, the earbuds entered pairing mode after being placed into the case and removed individually several times. It’s not clear exactly what caused the issue or the exact steps to solve it. Unfortunately, many users have reported having the same problem with the 2019 or 2021 Echo Buds, so it appears to be an ongoing issue that the manufacturer hasn’t resolved with the latest model. If you have the same trouble with your earbuds, let us know in the forums.
That issue aside, they support multi-device pairing, unlike the previous generation, so you can stay connected with your phone and computer simultaneously. While they have high latency with PCs, they have low latency with Android and iOS devices, especially for Bluetooth earbuds, so you can watch videos on your phone without experiencing audio lag. Some apps compensate for latency, though.
